Where do I Begin?

Welcome to the 3sysACADEMIC Online Help, an online guide created to provide you with accessible information about 3sysACADEMIC. If you are a new or inexperienced user, we encourage you to begin by exploring the Getting Started section, where you will find essential information about how to find different functions in the software and how to undertake key tasks. Once you have mastered the basics, you are ready to explore the rest of the site and more specialist or complicated tasks relevant to your role.

Support Services

3sysACADEMIC is a specialist MIS software package, which you can use to undertake a variety of data management tasks. When you are ready to use it, you may benefit from the following support services:

WCBS offers an extensive programme of training and workshop opportunities, covering a wide range of topics, expertise levels and locations. We also offer bespoke training. Sessions can take place at your school, our offices or at a session near you.

To find out about our events, please contact the Events team on +44 (0) 1458 833 344, email trainingevents@wcbs.co.uk or visit www.wcbs.co.uk. For more information about bespoke on-site or online training sessions, please contact your Customer Account Manager on +44 (0) 1458 833 344 or email sales@wcbs.co.uk. Training event information is also available on our Customer Centre.

The Customer Centre is our dedicated client website, where you can:

  • Download software updates and related notes and guides.
  • Log support issues.
  • Find information about using our software, including user guides and answers to FAQs.
  • View our Product Road Map and request specific software enhancements.
  • Vote on proposed software enhancements, helping us identify the improvements that you want the most.
  • Sign up for training and other events.
  • Request quotes for bespoke services, such as training sessions, report design and pre-printed stationery.

You can access our Customer Centre directly from 3sysACADEMIC by clicking Rocket icon, making finding the information you need at the time you need it quicker and easier. If you do not currently have a login, you can create one via the link.

Note: For more information, see the Customer Centre User Guide.

You can access PDF user guides from the 3sysACADEMIC Online Help. These provide information about a range of tasks and functions in 3sysACADEMIC. We recommend the 3sysACADEMIC Getting Started Guide as a good place to start, but there are many other documents available. For a full list, see PDF Guides or refer to the WCBS Customer Centre.

Note: The PDF guides and Online Help provide the same content in different formats.

We encourage new users to read the following sections:

If you are a System Administrator, also see the 3sysACADEMIC Setup User Guide, available from the Customer Centre.